Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It usually take 6 to 18 days after the processing time. Sometime it can take up to 20 days, Reason: The disturbed schedule of flights. Processing time would be 3-5 days.
Please contact us as soon as possible before dispatch, or you have to call the related courier company for the rescheduling of the package.
Email: alexander@pedalrise.com
Phone:
You may track your order here. or contact us:
Email: alexander@pedalrise.com
Not at all, we use PayPal to process your payments securely. We can not get access to your card details under any circumstances.
If you need to swap an item
Returns and Exchanges
You may check our return policy in footer or contact us. we provide 30 days returns policy.
Email: alexander@pedalrise.com
Phone:
We will immediately replace the item and cover all the costs to relieve you.
Please contact us ASAP.
Email: alexander@pedalrise.com
we will replace your package.
We will send you the address.
Email us : alexander@pedalrise.com
Contact us ASAP. or you will need to contact courier company yourself.
You may change it. But the canceling is hard. because we process order in same day.
Customer Support:
Email:alexander@pedalrise.com
Headquarters:440 Memorial Pkwy, Unit 1, Bloomfield, NJ 07003,United States