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Call us: | Email:alexander@pedalrise.com

Customer Help

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

It usually take 6 to 18 days after the processing time. Sometime it can take up to 20 days, Reason: The disturbed schedule of flights. Processing time would be 3-5 days.

Please contact us as soon as possible before dispatch, or you have to call the related courier company for the rescheduling of the package.

Email: alexander@pedalrise.com
Phone:

You may track your order here. or contact us:

Email: alexander@pedalrise.com

Not at all, we use PayPal to process your payments securely. We can not get access to your card details under any circumstances.

If you need to swap an item

Returns and Exchanges

You may check our return policy in footer or contact us. we provide 30 days returns policy.

Email: alexander@pedalrise.com
Phone:

We will immediately replace the item and cover all the costs to relieve you.

Please contact us ASAP.

Email: alexander@pedalrise.com

we will replace your package.

We will send you the address.

Email us : alexander@pedalrise.com

Contact us ASAP. or you will need to contact courier company yourself.

alexander@pedalrise.com

You may change it. But the canceling is hard. because we process order in same day.

Customer Support:

Email:alexander@pedalrise.com

Headquarters:440 Memorial Pkwy, Unit 1, Bloomfield, NJ 07003,United States